Office Clerk

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*Northern California Medical Associates is an Equal Opportunity Employer

Office Clerk

GENERAL SUMMARY OF DUTIES: Performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing clerical and customer assistance, running errands, data processing, ordering supplies, scanning, filing, and record-keeping.

SUPERVISION RECEIVED: Reports to Director of Human Resources.


TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending stretching and occasional lifting of up to 25 pounds. Working in an office environment working under stressful conditions. Requires manual dexterity to operate telephone, keyboard, calculator, copy machine and other office equipment. Requires eyesight correctable to 20/20 to read numbers, letters, and computer monitor. Requires hearing within normal range for telephone use.

TYPICAL WORKING CONDITIONS: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 50 pounds occasionally. Requires dexterity to type 60 wpm.

EXAMPLES OF DUTIES: (This list may not include all of the duties assigned.)

  1. Develops and maintains office forms and procedures, and assists with administrative tasks.
  2. Answers central telephone system and directs calls accordingly. Receives the public and answers questions, in person and by telephone; responds to inquiries from employees and others and refers, when necessary, to the appropriate person, or department.
  3. Operates office machines as required.
  4. Prepares outgoing mail; sorts and distributes incoming mail.
  5. Duplicates and distributes materials.
  6. Composes, types, and edits correspondence, reports, memoranda and other material.
  7. Coordinates meetings through Outlook for Administrative staff.
  8. Coordinates, sets up and cleans up for various meetings and events.
  9. Maintains office supply inventory.
  10. Drives and runs errands on a regular basis.
  11. Performs other duties as assigned.


Knowledge, Skills and Abilities:

Knowledge of business office procedures. Knowledge of grammar, spelling, and punctuation to produce correspondence. Skill in operating a computer and copy machine. Skill in greeting customers and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with employees and the public. Ability to multi-task and stop projects to help and assist guests, office staff, and NCMA Physician’s and employees.

Education: High school diploma or GED.


  1. Five years accounting experience with emphasis in Accounting.
  2. Proficient in Microsoft Office – Outlook, Word, Excel.

Certificate/License: Must have valid driver’s license and car insurance.


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